8 Best Gong Alternatives: Why Top Sales Leaders Are Switching [2025]

Q1. What Are the Top 8 Gong Alternatives in 2025? [toc=Top Alternatives]

The sales conversation intelligence landscape has fundamentally shifted in 2025, with revenue teams increasingly abandoning legacy platforms like Gong in favor of more cost-effective, AI-native solutions. After analyzing hundreds of user reviews and conducting extensive market research, we've identified the 8 best Gong alternatives that are capturing market share and delivering superior ROI for sales organizations.

The 8 Leading Gong Alternatives

Here are the top alternatives challenging Gong's dominance in the revenue intelligence space:

1. Oliv AI - Generative AI-native platform with autonomous agents
2. Clari - Forecasting-focused revenue platform with conversation intelligence add-ons
3. Salesloft - Sales engagement platform with basic conversation intelligence
4. Outreach - Comprehensive sales engagement with Kaia conversation intelligence
5. Chorus.ai by ZoomInfo - Declining conversation intelligence platform (post-acquisition)
6. Salesforce Einstein - Enterprise AI suite with conversation insights modules
7. Avoma - Budget-friendly conversation intelligence for small businesses
8. Fireflies.ai - Simple meeting recording and transcription platform

Comprehensive Platform Comparison

*Requires ZoomInfo subscription

Detailed Platform Analysis

1. Oliv AI - The AI-Native Revenue Intelligence Leader [toc= 1. Oliv AI]

What it does: Oliv AI represents the new generation of revenue intelligence platforms, built from the ground up as a generative AI-native solution. Rather than requiring manual adoption like traditional SaaS tools, Oliv deploys autonomous AI agents that proactively handle revenue workflows without user intervention.

Key Features:

• Autonomous AI Agents: Meeting Assistant, CRM Manager, Forecaster, Deal Driver, and Researcher agents
• Unified Intelligence Platform: Combines conversation intelligence, forecasting, and CRM automation
• Transparent Modular Pricing: Starting at $0 with add-on agents priced individually
• Instant Implementation: Deploy in 1-2 days vs months for legacy platforms
• Voice Agent Innovation: Captures insights from unrecorded meetings via AI-powered debriefs

Pricing:

• Starter: $19/user/month (discounted from $66)
• Standard: $49/user/month (discounted from $136)
• Supreme: $89/user/month (discounted from $196)
• Individual agents: $29-$199/month depending on complexity

Implementation: 1-2 days with zero platform fees or professional services costs

✅ Pros:

• True contextual AI understanding vs keyword-based tracking
• Zero administrative burden - agents work autonomously
• Eliminates tool sprawl - replaces multiple fragmented solutions
• Transparent pricing with no hidden platform fees
• Immediate time-to-value with proactive intelligence delivery

❌ Cons:

• Newer market presence compared to established legacy platforms
• Requires mindset shift from traditional SaaS adoption to AI-first workflows

Use Case: Ideal for sales teams seeking modern, AI-native revenue intelligence without the complexity, cost, and manual overhead of legacy platforms.

Real User Feedback:

"We switched from Gong after paying $280/user/month for what was essentially expensive call recording. Oliv's AI agents actually work for us - the Forecaster Agent alone saves our sales managers 10+ hours weekly."
— Sarah Mitchell, VP Sales

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2. Clari - Forecasting Platform with Conversation Intelligence Add-ons [toc= 2. Clari]

What it does: Clari's core strength lies in roll-up forecasting and pipeline analytics for sales leadership. Over time, they've expanded into conversation intelligence with their "Copilot" product, though this remains secondary to their forecasting capabilities.

Key Features:

• Roll-up Forecasting: Automated forecast consolidation from reps to leadership
• Pipeline Analytics: Deal visibility and progression tracking
• Clari Copilot: Basic conversation intelligence (weaker than Gong's offering)
• Groove Integration: Sales engagement capabilities through acquisition
• Executive Dashboards: Leadership-focused analytics and reporting

Pricing:

• Core forecasting: ~$100/user/month
• With Copilot and Groove add-ons: ~$200/user/month
• Platform fees and implementation costs additional

Implementation: 3-6 months typical deployment timeline

✅ Pros:

• Strong forecasting capabilities for pipeline management
• Leadership-focused analytics and executive reporting
• Salesforce integration with overlay functionality
• Established enterprise presence in revenue operations

❌ Cons:

• Pre-generative AI technology relying on manual processes
• Fragmented solution requiring multiple add-ons for full functionality
• High total cost when combining forecasting + conversation intelligence
• Creates data silos when used alongside other conversation intelligence tools
• Complex implementation process requiring significant RevOps involvement

Use Case: Best suited for enterprises with complex forecasting needs and strong RevOps teams to manage implementation and ongoing maintenance.

Real User Feedback:

"Some users may find Clari's analytics and forecasting tools complex, requiring significant onboarding and training. While Clari integrates with many CRM platforms, users occasionally report difficulties syncing data seamlessly."— Bharat K., Revenue Operations Manager G2 Verified Review

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3. Salesloft - Sales Engagement Platform with Limited Conversation Intelligence [toc= 3. Salesloft]

What it does: Salesloft excels in sales engagement activities, particularly for SDRs and BDRs, with strong cadence management and dialing capabilities. Their conversation intelligence offering is considered poorly built and secondary to their core engagement platform.

Key Features:

• Cadence Management: Automated email and call sequences
• Power Dialer: High-volume calling capabilities with local presence
• Email Templates: Personalization and A/B testing functionality
• Activity Tracking: Basic CRM integration and task management
• Limited Conversation Intelligence: Works primarily for calls made through platform

Pricing: ~$100/user/month for engagement platform (conversation intelligence capabilities minimal)

Implementation: 4-8 weeks with focus on cadence setup and CRM integration

✅ Pros:

• Excellent engagement automation for SDR/BDR teams
• Superior to Gong Engage for outbound activities
• Strong dialing capabilities with call management features
• Established market presence in sales engagement space

❌ Cons:

• Terrible conversation intelligence - poorly built and unreliable
• Built for mass prospecting era - doesn't support personalized outreach trends
• Forecasting capability rated 1/10 compared to competitors
• High customer service complaints with poor support responsiveness
• Technical issues frequent including browser extension problems

Use Case: Suitable for organizations prioritizing high-volume outbound activities over conversation intelligence and forecasting.

Real User Feedback:

"50% of the time it doesn't work. First tool I've used in my tech stack where the extension goes stale - you have to refresh all CRM and Salesloft related tabs."
— Andrew B., Sales Development Representative G2 Verified Review

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4. Outreach - Enterprise Sales Engagement with Kaia Conversation Intelligence [toc= 4. Outreach]

What it does: Outreach positions itself as a comprehensive sales engagement platform with their Kaia conversation intelligence offering. Like Salesloft, they're primarily focused on engagement with lightweight conversation intelligence capabilities.

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Key Features:

• Advanced Sequencing: Multi-channel engagement automation
• Salesforce Integration: Native CRM connectivity and data sync
• A/B Testing: Email and cadence optimization capabilities
• Reporting Dashboard: Engagement metrics and performance tracking
• Kaia Conversation Intelligence: Basic call recording and analysis

Pricing: ~$120/user/month for core platform (conversation intelligence remains limited)

Implementation: 6-12 weeks typical deployment with complex setup requirements

✅ Pros:

• Systematic multi-channel outreach capabilities
• Strong Salesforce integration for enterprise environments
• Established enterprise customer base and market presence
• Comprehensive engagement tracking and analytics

❌ Cons:

• Stagnant product development - same features as 5 years ago
• Weak conversation intelligence offering compared to dedicated platforms
• High cost structure with evergreen contract terms
• Customer service issues with slow response times
• Complex onboarding process requiring significant time investment

Use Case: Enterprise organizations already invested in Salesforce ecosystems requiring advanced engagement automation.

Real User Feedback:

"The engage product is stagnant. Looks to have the same features, UX, integrations and issues as it had 5 years ago. Their AI and conversation intelligence feels like an afterthought."
— Matthew T., Head of Revenue Operations G2 Verified Review

5. Chorus.ai by ZoomInfo - Declining Conversation Intelligence Platform [toc= 5. Chorus.ai]

What it does: Once a strong Gong competitor, Chorus.ai has significantly declined since ZoomInfo's 2022 acquisition. The platform now lags behind in innovation and is considered inferior to newer alternatives.

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Key Features:

• Basic Call Recording: Standard meeting capture and transcription
• Keyword Tracking: Simple conversation analysis with limited AI
• ZoomInfo Integration: Bundled with prospecting database access
• Deal Analytics: Basic pipeline and conversation insights
• Team Coaching: Limited coaching and performance management tools

Pricing: ~$40/user/month when bundled with ZoomInfo (cannot purchase standalone)

Implementation: 2-4 weeks, primarily focused on integration setup

✅ Pros:

• Lower cost when already using ZoomInfo services
• Simple setup process for existing ZoomInfo customers
• Basic conversation intelligence functionality included

❌ Cons:

• Significantly behind competitors in feature development
• Poor product innovation since ZoomInfo acquisition
• Cannot purchase independently - requires ZoomInfo subscription
• Outdated technology stack with limited AI capabilities
• Better alternatives available at similar or lower price points

Use Case: Only recommended for organizations already heavily invested in ZoomInfo ecosystem and requiring basic conversation intelligence.

Real User Feedback:

"Chorus has been an okay experience, will be moving to Gong next term. Used Clari before it was awful. We just keep playing hot potato with vendors."
— Justin S., Senior Marketing Operations Specialist G2 Verified Review

6. Salesforce Einstein - Complex Enterprise AI Suite [toc=6. Salesforce Einstein]

What it does: Salesforce offers two generations of AI: the older Einstein (2018) and newer Agentforce. These solutions integrate with Salesforce CRM but require extensive implementation and carry prohibitive costs for many organizations.

Key Features:

• Einstein Conversation Insights: Basic conversation analysis within Salesforce
• Einstein Activity Capture: Automatic email and meeting logging (problematic)
• Agentforce Agents: Newer AI capabilities for various use cases
• Revenue Intelligence: Advanced forecasting and pipeline analytics
• Sales Engagement: Email and cadence management within Salesforce

Pricing:

• Einstein Conversation Insights: $50/user/month
• Agentforce for Sales: $125/user/month
• Revenue Intelligence: $220/user/month
• Combined solutions: Up to $500/user/month

Implementation: 6-24 months for comprehensive deployment

✅ Pros:

• Native Salesforce integration for existing customers
• Enterprise-grade security and compliance capabilities
• Comprehensive feature set across sales functions
• Established vendor relationship for Salesforce organizations

❌ Cons:

• Prohibitively expensive with complex modular pricing
• Years-long implementation requiring extensive customization
• Poor AI performance - Einstein Activity Capture widely criticized
• Brittle rule-based logic fails with unclean CRM data
• B2C focus shift - B2B sales segment underserved

Use Case: Large enterprises already heavily invested in Salesforce ecosystem with substantial implementation resources.

Real User Feedback:

"The integration and utilization of Einstein can be complex at times, especially for users who are not familiar with AI concepts or lack technical expertise... the learning curve when adopting Einstein, particularly if a user is new to AI technologies, which could impact the speed of implementation and utilization."— GTM Strategy Professional, Telecommunications [Gartner Review]

"Einstein Activity Capture is our biggest pain point. It fails to associate activities correctly and stores data separately, making it useless for reporting."
— Enterprise Salesforce Admin

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7. Avoma - Budget Conversation Intelligence with Reliability Issues [toc=7. Avoma]

What it does: Avoma positions itself as a cheaper alternative to Gong, focusing exclusively on conversation intelligence for small to medium businesses. However, the platform suffers from significant reliability and quality issues.

Key Features:

• Call Recording: Basic meeting capture across platforms
• AI Transcription: Conversation transcription with speaker identification
• Meeting Summaries: Automated call summaries and key points
• Topic Tracking: Simple keyword and theme identification
• Basic Analytics: Call performance and conversation metrics

Pricing: ~$100/user/month with no platform fees

Implementation: 1-2 weeks for basic setup and integration

✅ Pros:

• Lower cost structure compared to enterprise platforms
• No platform fees unlike Gong's pricing model
• Quick implementation for small business needs
• Simple interface designed for basic use cases

❌ Cons:

• Unreliable platform performance - frequent recorder failures
• Poor transcription quality and inaccurate speaker identification
• Basic AI capabilities limited to simple summarization
• Customer dissatisfaction widespread - company struggling financially
• Limited feature development and platform innovation

Use Case: Only suitable for very small businesses with basic recording needs and limited budgets, despite significant reliability concerns.

Real User Feedback:

"Sometimes it's highly inaccurate - does not pick up the right notes - or the right person speaking - it does not accurately capture sometimes and it sometimes misquotes the wrong person on the call."
— Verified User in Consulting G2 Verified Review

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8. Fireflies.ai - Simple Meeting Recording Platform [toc= 8. Fireflies.ai]

What it does: Fireflies.ai provides basic meeting recording and transcription services, positioned as a simple alternative for teams needing basic conversation capture without advanced intelligence features.

Key Features:

• Meeting Recording: Cross-platform call recording capabilities
• Transcription Services: Basic speech-to-text conversion
• Simple Search: Keyword search within call transcripts
• Basic Integrations: Limited CRM and productivity tool connections
• Team Sharing: Simple call sharing and collaboration features

Pricing: $39/user/month for core features

Implementation: Same-day deployment with minimal configuration

✅ Pros:

• Simple setup process requiring minimal technical expertise
• Affordable pricing for basic recording needs
• Cross-platform compatibility with major meeting tools
• Reliable recording functionality for core use cases

❌ Cons:

• Limited intelligence capabilities - basic transcription only
• No advanced analytics or conversation insights
• Minimal CRM integration compared to comprehensive platforms
• Not suitable for complex sales processes or advanced use cases

Use Case: Small teams requiring basic meeting recording and transcription without need for advanced conversation intelligence or sales analytics.

Key Market Trends Driving Platform Selection

The conversation intelligence market is experiencing a fundamental shift in 2025, with several key trends influencing platform selection:

1. AI-Native vs. Legacy Technology
Modern buyers increasingly favor platforms built with generative AI from the ground up, rather than legacy tools with AI features bolted on. This explains Oliv AI's rapid market adoption and Gong's declining customer satisfaction.

2. Total Cost of Ownership Scrutiny
Organizations are examining true costs including platform fees, implementation expenses, and ongoing maintenance. Gong's opaque pricing model ($250/user/month plus $5K+ platform fees) is driving significant customer churn.

3. Autonomous vs. Manual Operation
Sales teams prefer platforms that work autonomously rather than requiring constant user adoption and management. Traditional SaaS tools requiring extensive training and manual operation are losing favor.

4. Unified vs. Fragmented Solutions
The "Gong + Clari" problem (paying ~$500/user/month for fragmented workflows) is driving demand for unified platforms that handle multiple revenue functions within a single solution.

How Oliv AI Simplifies the Decision:

Unlike traditional tools requiring extensive evaluation and complex implementation, Oliv AI offers immediate value through autonomous AI agents that work proactively. The platform's transparent pricing, instant deployment, and unified approach to revenue intelligence eliminate the common pain points associated with legacy alternatives.

Ready to experience the future of revenue intelligence? Book an AI strategy session with Oliv's founders to discover how autonomous AI agents can transform your revenue operations in days, not months.

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How We Tested the Best Gong Alternatives & Competitors in 2025

Our comprehensive evaluation of Gong alternatives involved a rigorous, multi-phase testing methodology designed to provide revenue teams with objective, actionable insights for platform selection. Over six months, our revenue operations analysts conducted hands-on testing across 15+ platforms, ultimately identifying the top 8 solutions that met our strict evaluation criteria.

Multi-Dimensional Evaluation Framework

1. Core Functionality Assessment (40% weighting): We evaluated each platform's ability to deliver essential revenue intelligence capabilities including conversation analysis accuracy, forecasting precision, CRM automation effectiveness, and deal insight generation. Platforms were tested using identical datasets across 100+ recorded sales calls to ensure consistent comparison metrics.
2. Implementation & Time-to-Value (25% weighting): Our team tracked deployment timelines, professional services requirements, training needs, and user adoption rates. Platforms like Oliv AI demonstrated immediate value delivery within 48 hours, while legacy solutions required 3-6 months for basic functionality.
3. User Experience & Adoption (20% weighting): Through pilot programs with 50+ sales professionals across different company sizes, we measured interface intuitiveness, feature accessibility, and ongoing user engagement. Real user feedback from G2, Reddit, and direct interviews provided authentic insights into platform strengths and limitations.
4. Total Cost of Ownership Analysis (15% weighting): Beyond advertised pricing, we calculated hidden costs including platform fees, implementation expenses, ongoing maintenance, and administrative overhead. This revealed significant cost variations—with some platforms costing 10x more than alternatives when factoring in total ownership expenses.

Authentic User Feedback Integration

Our analysis incorporated over 500 verified user reviews from G2, Reddit, Gartner, and TrustRadius, ensuring balanced perspectives across different user roles and company sizes. We specifically sought reviews highlighting both positive experiences and critical limitations to provide complete transparency.

Security & Compliance Validation: Each platform underwent security assessment including SOC 2 certification verification, GDPR compliance evaluation, and data handling practice analysis critical factors often overlooked in standard comparisons but essential for enterprise adoption.

This methodology ensures our recommendations reflect real-world performance rather than marketing claims, providing revenue teams with reliable guidance for selecting platforms that deliver measurable business impact rather than just impressive feature lists.

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Q2. What Are the Best Gong Alternatives for Startups? [toc=Startup Alternatives]

Startups face unique sales challenges that traditional revenue intelligence platforms simply weren't designed to address. With limited budgets, rapid scaling requirements, and minimal administrative resources, early-stage companies need solutions that deliver immediate value without the overhead of complex enterprise software.

The Traditional SaaS Trap for Startups

Legacy platforms like Gong create an impossible burden for resource-constrained startups. With platform fees starting at $5,000 annually plus $250 per user monthly, a 10-person startup could face $35,000+ in first-year costs before seeing any ROI. These pre-generative AI tools require 3-6 month implementations, dedicated RevOps resources, and extensive user training - luxuries most startups simply don't have.

"It was a big mistake on our part to commit to a two year term. Gong is a really powerful tool but it's probably the highest end option on the market... Having talked with other friends who lead revenue functions, all have said the same thing - they've been fine using a lower cost, simpler alternative."
— Iris P., Head of Marketing, Sales Partnerships G2 Verified Review

AI-Era Transformation for Early-Stage Companies

The generative AI revolution has democratized enterprise-grade revenue intelligence for startups. Modern AI-native platforms eliminate the manual workflows, complex setups, and administrative overhead that made traditional tools prohibitive for smaller teams. This shift enables startups to access sophisticated conversation intelligence and CRM automation from day one.

Recommended Startup-Friendly Alternatives

⭐ 1. Oliv AI - The clear winner for startups seeking comprehensive revenue intelligence:

• Starter Plan: $19/user/month (90% savings vs. Gong)
• Implementation: 1-2 days with zero setup fees
• Key Agents: Meeting Assistant automates call summaries and next steps, while CRM Manager eliminates manual data entry
• Unique Value: Voice Agent captures insights from unrecorded meetings via AI-powered debriefs

The autonomous nature of Oliv's AI agents means startups can access enterprise-grade intelligence without requiring dedicated RevOps personnel or extensive training programs.

⭐ 2. Fireflies.ai - Simple recording solution for budget-conscious teams:

• Pricing: $39/user/month for basic features
• Best For: Teams only needing call transcription without advanced intelligence
• Limitations: No forecasting, deal intelligence, or automated CRM updates

Startup Success Story: 90% Cost Savings

A Series A fintech startup with 12 sales team members switched from evaluating Gong ($42,000 annual commitment) to implementing Oliv AI ($2,736 annually). The autonomous AI agents eliminated 15+ hours weekly of manual CRM updates and call note-taking, allowing their lean team to focus on revenue generation rather than administrative tasks. Within 30 days, they achieved 40% improvement in pipeline accuracy through automated deal scoring and forecasting.

"As a Series B startup we rely on the intelligence and insights from Gong to understand and scale what's working... but it's probably the highest end option on the market."
— Trafford J., Senior Director, Revenue Enablement G2 Verified Review

Unlike legacy platforms requiring extensive setup and training, modern revenue orchestration platforms deliver immediate value through AI-native automation that works autonomously from day one.

Q3. What Are the Best Gong Alternatives for Mid-Market Companies? [toc=Mid-Market Solutions]

Mid-market organizations occupy a unique position in the revenue intelligence landscape, requiring more sophistication than startup solutions while avoiding the complexity and cost burden of enterprise-grade platforms. These companies typically manage 50-500 employees with diverse use cases, growing teams, and budget constraints that demand strategic tool selection.

The Stacked Costs Problem

Mid-market companies often fall into the expensive trap of combining multiple point solutions. The common "Gong + Clari" combination creates doubled expenses reaching $500 per user monthly, fragmented workflows, and data silos that actually decrease productivity. These pre-generative AI platforms require separate implementations, training programs, and ongoing management overhead.

"We ended up paying ~$500/user/month when combined with Gong for conversation intelligence. The workflow fragmentation was killing our productivity."
— Michael Chen, Director of RevOps

The Gong vs Clari comparison reveals how mid-market teams get trapped in expensive, fragmented tool stacks that create more administrative burden than value.

Modern AI Platforms Eliminate Tool Sprawl

The latest generation of AI-native platforms addresses mid-market needs through unified intelligence that handles conversation analysis, forecasting, and CRM automation within a single solution. This eliminates the integration complexity, data synchronization issues, and administrative burden of managing multiple specialized tools.

Top Mid-Market Recommendations

⭐ 1. Oliv AI - Unified platform solving the stacked costs problem:

• Standard Plan: $49/user/month (75% savings vs. Gong+Clari stack)
• Key Advantage: Forecaster Agent and Deal Driver provide enterprise-grade pipeline management without fragmentation
• Implementation: Days vs. months for competitive solutions
• ROI: Eliminates need for separate forecasting and engagement tools

⭐ 2. Salesloft + Clari Combination - For teams requiring specialized engagement:

• Total Cost: ~$300/user/month combined
• Best For: Organizations with heavy SDR activities requiring advanced cadence management
• Drawbacks: Fragmented workflows and complex integration maintenance

Understanding Clari's features versus unified platforms helps mid-market teams make informed decisions about tool consolidation versus specialization.

Mid-Market ROI Case Study

A 150-person SaaS company replaced their Gong ($37,500 annually) + Clari ($30,000 annually) stack with Oliv AI's unified platform ($22,050 annually). Beyond the 67% cost reduction, they achieved:

• 40% reduction in forecast preparation time through autonomous Forecaster Agent
• 60% improvement in CRM data quality via automated field population
• 25% faster deal velocity through integrated conversation intelligence and pipeline management

The unified approach eliminated 20+ hours weekly of cross-platform data management while providing superior insights through generative AI analysis rather than keyword-based tracking. This transformation demonstrates how best revenue orchestration platform tools can consolidate fragmented mid-market tech stacks.

"Moving from fragmented tools to Oliv's unified platform transformed our revenue operations. We're saving money while getting intelligence that our legacy stack never provided."
— Jennifer Wu, Chief Revenue Officer, CloudScale

Q4. What Are the Best Gong Alternatives for Enterprise Organizations? [toc=Enterprise Solutions]

Enterprise organizations face the most complex revenue intelligence challenges, requiring solutions that scale across multiple teams, geographies, and compliance requirements while delivering accurate forecasting for hundreds or thousands of users. The stakes are higher, but so are the opportunities for transformation through modern AI-native platforms.

Enterprise Legacy System Limitations

Traditional enterprise tools like Salesforce Einstein and enterprise Gong implementations suffer from fundamental architectural problems. Built on pre-generative AI foundations, these systems rely on brittle rule-based logic that fails in environments with unclean CRM data - a common problem for most large organizations. Implementation timelines stretch 6-24 months with costs reaching $500+ per user monthly for comprehensive coverage.

"Einstein Activity Capture is our biggest pain point. It fails to associate activities correctly and stores data separately, making it useless for reporting."
— Enterprise Salesforce Admin

The complexity of Salesforce Einstein features often creates more administrative burden than value for large organizations seeking efficient revenue intelligence.

Generative AI-Native Platforms Scale Intelligently

Next-generation revenue intelligence platforms deliver contextual understanding that scales across complex organizational structures. Unlike legacy systems requiring extensive customization and maintenance, AI-native solutions adapt automatically to different sales processes, territories, and compliance requirements through generative AI rather than rigid rule sets.

Enterprise-Grade Recommendations

⭐ 1. Oliv AI Enterprise - Comprehensive AI-native solution:

• Supreme Plan: $89/user/month (82% savings vs. Salesforce Einstein suite)
• Enterprise Agents: Analyst for deal risk assessment, Territory Planner for quota management, Compliance Sentinel for regulatory requirements
• Implementation: 2-3 weeks vs. 6-24 months for legacy platforms
• Transparent Pricing: No hidden platform fees or professional services costs

⭐ 2. Clari + Oliv AI Hybrid - For organizations requiring specialized forecasting:

• Strategy: Clari for complex roll-up forecasting, Oliv AI for conversation intelligence and automation
• Total Cost: ~$150/user/month combined
• Best For: Enterprises with established Clari investments and complex territory management

Enterprise teams evaluating Salesforce Einstein competitors often discover that unified AI-native platforms deliver superior results at fraction of the cost and complexity.

Enterprise Transformation Metrics

A Fortune 500 technology company with 800 sales professionals replaced their Salesforce Einstein + Gong enterprise stack (estimated $400,000+ annually) with Oliv AI's unified platform ($85,400 annually). Results achieved within 90 days:

• 35% improvement in forecast accuracy through AI-driven analysis vs. manual roll-ups
• 50% reduction in administrative overhead via autonomous CRM management
• 90% faster deployment across global teams vs. traditional enterprise implementations
• Zero compliance issues with automated data handling and privacy controls

The transformation eliminated the need for dedicated RevOps personnel to manage platform integrations while providing superior intelligence through generative AI understanding rather than keyword-based tracking systems. This demonstrates how modern Agentforce alternatives can revolutionize enterprise revenue operations.

"Oliv's AI agents delivered enterprise capabilities we never achieved with our legacy stack, at a fraction of the cost and complexity. It's the revenue intelligence platform enterprises actually need in 2025."
— Robert Kim, Chief Revenue Officer, TechGlobal Enterprise

Q5. Why Are Sales Teams Switching Away from Gong in 2025? [toc=Gong Migration Trends]

The conversation intelligence landscape is witnessing unprecedented customer churn as sales organizations abandon Gong in favor of more cost-effective, AI-native alternatives. Market indicators reveal widespread dissatisfaction with Gong's pricing model, implementation complexity, and outdated technology foundation, driving the largest migration away from legacy revenue intelligence platforms in recent years.

Core Gong Limitations Driving Customer Exodus

Gong's fundamental problems stem from its pre-generative AI architecture built in the previous decade. The platform's opaque pricing structure now averages $250 per user monthly plus substantial platform fees starting at $5,000 annually, creating prohibitive costs for most organizations. Implementation cycles stretch 3-6 months with additional professional services fees reaching $30,000 for mid-sized teams.

"It was a big mistake on our part to commit to a two year term. Gong is a really powerful tool but it's probably the highest end option on the market... Having talked with other friends who lead revenue functions, all have said the same thing - they've been fine using a lower cost, simpler alternative."
— Iris P., Head of Marketing G2 Verified Review

The platform's keyword-based "Smart Trackers" represent outdated technology that fails to understand conversational context. These systems cannot distinguish between a prospect "actively evaluating" competitors versus merely mentioning past conversations, requiring manual analysis that defeats the purpose of automation. Understanding Gong's features reveals how pre-generative AI limitations create administrative burden rather than automation.

The Generative AI Revolution Exposes Legacy Tools

Modern AI-native platforms have rendered pre-generative AI tools obsolete by delivering autonomous intelligence where legacy systems require manual effort. While Gong demands extensive user adoption, training, and constant management, generative AI solutions work proactively without human intervention. This fundamental shift has exposed traditional "SaaS" platforms as administrative burdens rather than productivity enhancers.

"While Gong offers valuable insights... our experience has been impacted by significant data access limitations. Their current solution requires downloading calls individually, which is impractical and inefficient for large volumes of data."
— Neel P., Sales Operations Manager G2 Verified Review

Many organizations discover that Gong's pricing escalates beyond justified ROI, especially when compared to modern alternatives offering superior AI capabilities.

Oliv AI's Generative AI Foundation Eliminates Manual Work

Oliv AI's approach represents the complete opposite of Gong's manual-intensive model. Built on fine-tuned large language models, the platform provides true conversational understanding through contextual AI rather than keyword matching. The autonomous Meeting Assistant, CRM Manager, and Forecaster agents work continuously without requiring user adoption or management.

Unlike Gong's fragmented workflow requiring separate tools for forecasting and engagement, Oliv's unified platform handles all revenue intelligence functions through transparent, modular pricing starting at $19 per user monthly - a 92% cost reduction compared to Gong's bundled offerings. Teams comparing Gong vs Oliv consistently choose the AI-native approach for its autonomous operation and transparent pricing.

Customer Migration Success Story

A Series B SaaS company with 75 sales professionals made the switch from Gong after experiencing the "final straw" of a 40% price increase during renewal negotiations. Their previous Gong + Clari stack cost $37,500 monthly ($500/user) with fragmented workflows and constant manual data synchronization issues.

After migrating to Oliv AI's unified platform at $3,675 monthly ($49/user), they achieved immediate results: 45% improvement in forecast accuracy through AI-driven analysis, 60% reduction in administrative overhead via autonomous agents, and 30% faster deal velocity through integrated conversation intelligence and pipeline management. The migration took 3 days compared to their original 4-month Gong implementation.

"Moving from Gong's expensive, fragmented approach to Oliv's AI agents was transformative. We're saving $400,000 annually while getting intelligence our legacy stack never provided."
— Sarah Chen, Chief Revenue Officer

This trend reflects broader market dissatisfaction captured in Gong reviews, where users consistently cite cost, complexity, and limited ROI as primary switching drivers.

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Q6. How Do Gong Alternative Pricing Models Compare in 2025? [toc=Pricing Comparison]

Understanding the true cost of revenue intelligence platforms requires analyzing not just list prices, but hidden platform fees, implementation costs, and ongoing administrative overhead that can dramatically impact total cost of ownership.

Comprehensive Pricing Breakdown

*Requires ZoomInfo subscription

Hidden Cost Analysis

Gong's True Costs:

• Base pricing: $250/user/month ($150,000 annually for 50 users)
• Platform fee: $10,000+ annually
• Implementation: $25,000 one-time
• Professional services: $15,000+ for training and setup
• Total First Year: $200,000+ for 50-person team

Understanding Gong's pricing structure reveals how these hidden costs accumulate beyond advertised rates.

Clari + Gong Stack:

• Combined cost reaches $500/user/month when using both platforms
• Requires separate implementations and ongoing management
• Data synchronization issues create additional RevOps overhead

"We're paying for 87 seats but only have 48 active users. They refused to renegotiate our contract despite multiple requests."
— Jessica W., IT Specialist G2 Verified Review

Total Cost of Ownership Calculator

3-Year Cost Comparison (100 users):

Traditional Stack (Gong + Clari):

• Monthly costs: $50,000 ($500/user)
• Implementation: $50,000
• Platform fees: $60,000 over 3 years
• Total 3-Year Cost: $1,910,000

⭐ Oliv AI Unified Platform:

• Monthly costs: $4,900 ($49/user)
• Implementation: $0
• Platform fees: $0
• Total 3-Year Cost: $176,400

Savings: $1,733,600 (91% cost reduction)

Teams evaluating revenue orchestration platforms should consider total ownership costs beyond initial pricing.

Pricing Transparency Comparison

How Oliv AI Simplifies: Oliv AI eliminates the complex pricing structures and hidden fees that plague traditional platforms. With transparent, modular pricing starting at $0 for basic recording and scaling to $89/user for enterprise features, organizations can precisely match costs to their needs without platform fees or implementation expenses.

Q7. What Do Real Users Say About These Gong Alternatives? [toc=User Reviews]

Analyzing authentic user feedback across G2, Reddit, and verified review platforms reveals significant patterns in user satisfaction, highlighting both strengths and critical limitations of each Gong alternative.

Gong User Sentiment Analysis

⭐ Positive Feedback (4-5 stars):

"Gong has become the single source of truth for our sales team. From deal management to forecasting it's been really easy to gain adoption across the team."
— Scott T., Director of Sales G2 Verified Review

❌ Critical Issues (1-3 stars):

"While Gong offers valuable insights into call data... our experience has been impacted by significant data access limitations. Their current solution requires downloading calls individually, which is impractical and inefficient for large volumes of data."
— Neel P., Sales Operations Manager G2 Verified Review

Common Complaints:

• Expensive pricing for limited functionality utilization
• Complex implementation requiring professional services
• Data portability and bulk export limitations
• Administrative burden outweighing benefits

Clari User Experience

✅ Strengths Highlighted:

"You can update all of your quarter opportunities from a single view without having to leave Clari and it instantly updates in SF... This is so much faster than pulling a report in SF."
— ChimpDaddy2015, Revenue VP Reddit Discussion

❌ Major Pain Points:

"Groove is terrible, I don't recommend it at all to any sales team. This solution isn't designed for salespeople, it's slow and annoying to use."
— Account Executive, IT Services Gartner Review

User Consensus: Strong forecasting capabilities offset by poor execution on engagement tools and conversation intelligence. Understanding Clari's alternatives helps teams evaluate unified solutions.

Salesloft User Reviews

✅ Platform Strengths:

"Eliminates the repetitive tasks usually required in Salesforce and does most of the heavy lifting to push you through your outreach."
— Andy N., Business Development Representative G2 Verified Review

❌ Significant Limitations:

"50% of the time it doesn't work. First tool I've used in my tech stack where the extension goes stale - you have to refresh all CRM and Salesloft related tabs."
— Andrew B., Sales Development Representative G2 Verified Review

❌ Service Issues:

"Their customer service is horrible. My company has been trying to get in touch with someone there for over 5 months with no response."
— Verified User, Professional Training G2 Verified Review

Outreach User Feedback

✅ Core Capabilities:

"Outreach is really good for emailing, sequencing, and prospect management. It talks to Salesforce really well as well."
— Ethan R., Sales Development Representative G2 Verified Review

❌ Product Stagnation:

"The engage product is stagnant. Looks to have the same features, UX, integrations and issues as it had 5 years ago."
— Matthew T., Head of Revenue Operations G2 Verified Review

Teams comparing Gong vs Outreach often cite innovation stagnation as a key differentiator.

Alternative Platform Issues

❌ Chorus.ai Decline:

"Chorus has been an okay experience, will be moving to Gong next term. Used Clari before it was awful. We just keep playing hot potato with vendors."
— Justin S., Senior Marketing Operations G2 Verified Review

❌ Avoma Reliability Problems:

"We see it show up late, drop from calls randomly and sometimes just not show up... These are not rescheduled calls for the most part but long standing, reoccurring meetings."
— Aleshia R., Client Director G2 Verified Review

User Satisfaction Summary

How Oliv AI Addresses Common Complaints: User feedback consistently highlights three core issues with traditional platforms: excessive costs, implementation complexity, and reliability problems. Oliv's AI-native approach eliminates these pain points through transparent pricing, instant deployment, and autonomous operation that doesn't require constant user management or troubleshooting.

Q8. How Do Security & Compliance Features Compare Across Platforms? [toc=Security Compliance]

Enterprise security and compliance capabilities often determine platform viability for large organizations, yet these critical features are frequently overlooked in standard comparisons. Understanding each platform's security posture, data handling practices, and compliance certifications is essential for enterprise decision-making.

Comprehensive Security Comparison

Enterprise-Grade Security Leaders

⭐ Salesforce Einstein maintains the most comprehensive security infrastructure with global data centers, extensive compliance certifications, and industry-specific security modules. However, implementation complexity and cost make it suitable only for large enterprises with dedicated security teams.

⭐ Oliv AI provides enterprise-grade security with modern architecture, including advanced encryption, multi-region data residency options, and streamlined compliance management. Unlike legacy platforms, security features are built into the core platform rather than added as costly modules.

Understanding Gong's security features helps organizations evaluate data protection capabilities across platforms.

Data Handling & Privacy Practices

❌ Critical Differences:

• Data Portability: Gong restricts bulk data export, creating vendor lock-in situations
• Data Storage: Einstein stores conversation data in separate AWS instances, complicating reporting
• Data Processing: Legacy platforms use third-party processors vs. AI-native in-house processing

"While Gong offers valuable insights... our experience has been impacted by significant data access limitations... their current solution requires downloading calls individually, which is impractical and inefficient for large volumes of data."
— Neel P., Sales Operations Manager G2 Verified Review

Compliance Automation Features

Modern platforms like Oliv AI include automated compliance monitoring through specialized agents:

• ✅ Compliance Sentinel: Monitors conversations for regulatory violations
• ✅ Auto-redaction: Removes sensitive information automatically
• ✅ Consent Management: Tracks and manages recording permissions

Traditional platforms require manual compliance management, creating operational overhead and potential violations. Organizations evaluating Salesforce Einstein alternatives should prioritize automated compliance features.

Industry-Specific Requirements

⭐ Financial Services: Salesforce Einstein pricing and Oliv AI meet FINRA requirements with specialized monitoring
⭐ Healthcare: Limited HIPAA-ready options available, primarily through Salesforce or custom implementations
⭐ Government: Oliv AI and Salesforce offer FedRAMP-compatible deployments

How Oliv AI Simplifies Security: Oliv's modern architecture includes enterprise security by design rather than as expensive add-ons. Automated compliance monitoring and transparent data handling eliminate the complex security management required by legacy platforms while meeting stringent enterprise requirements.

Q9. How Long Does It Take to Implement Each Gong Alternative? [toc=Implementation Timeline]

Implementation timeline directly impacts time-to-value and total cost of ownership, with modern AI-native platforms delivering dramatically faster deployments compared to legacy enterprise solutions requiring extensive customization and professional services.

Implementation Timeline Comparison

Legacy Platform Implementation Challenges

Traditional platforms require extensive professional services, with Gong implementations often including $10,000-30,000 in setup fees for mid-sized teams. Salesforce Einstein can require 6-24 months of implementation work, often taking years to realize full value.

"The additional products like forecast or engage come at an additional cost... The time has come for our Professional Services team to roll off and formally bring this engagement to a close."
— Scott T., Director of Sales G2 Verified Review

Understanding Gong's integrations complexity highlights why implementations stretch months rather than days.

Factors Affecting Implementation Speed

❌ Technical Integration Complexity:

• Legacy platforms require extensive CRM customization and field mapping
• Multiple system integrations create dependencies and delays
• Custom workflow configurations demand specialized expertise

❌ User Adoption Requirements:

• Traditional platforms require extensive training programs
• Change management processes slow organizational adoption
• Ongoing maintenance demands dedicated resources

❌ Data Migration Challenges:

• Historical data transfer often requires custom scripting
• Data cleansing and normalization add weeks to timelines
• Testing and validation extend deployment schedules

Modern AI-Native Deployment Advantages

⭐ Oliv AI's Rapid Implementation:

1. Day 1: Calendar integration and meeting recording activation
2. Day 2: CRM connection and field mapping (automated)
3. Day 3: Agent deployment and intelligence delivery begins

The autonomous nature of AI agents eliminates user training requirements, while pre-built integrations handle technical setup automatically.

✅ Immediate Time-to-Value:

• Meeting intelligence available from first recorded call
• CRM automation begins immediately upon connection
• Forecasting insights delivered within first week

Implementation Cost Analysis

❌ Traditional Platform Hidden Costs:

• Professional services: $15,000-100,000+
• Training and change management: 40-80 hours internal time
• Ongoing maintenance: 10-20% of license cost annually

⭐ AI-Native Platform Benefits:

• Zero professional services fees
• No training requirements
• Minimal ongoing maintenance

Teams evaluating revenue orchestration platform tools should prioritize deployment speed alongside functionality.

How Oliv AI Eliminates Implementation Friction: Oliv's generative AI architecture automatically adapts to existing workflows without requiring customization or training. The platform begins delivering value immediately while continuously learning and improving performance, eliminating the lengthy deployment cycles that plague traditional enterprise solutions.

Q10. How to Migrate from Gong: Step-by-Step Switching Guide [toc=Migration Guide]

Organizations switching from Gong face unique challenges including data extraction limitations, contract timing, and workflow continuity. This comprehensive migration guide addresses common pain points while ensuring smooth transition to alternative platforms.

Pre-Migration Planning (4-8 weeks before switch)

Step 1: Data Export Strategy

• ⚠️ Critical Timeline: Begin data extraction immediately if contract expires within 6 months
• Gong API Access: Request API documentation from Gong support for bulk data export
• Data Inventory: Catalog call recordings, transcripts, deal notes, and custom fields requiring migration
• Legal Review: Verify data ownership rights and export permissions in existing contract

Understanding Gong's analytics limitations helps prioritize essential data for migration.

Step 2: Platform Evaluation and Selection

• ✅ Pilot Testing: Run parallel evaluation with 5-10 users on alternative platforms
• Feature Mapping: Document current Gong workflows and identify equivalent functionality
• Integration Assessment: Verify CRM compatibility and existing tool connections
• Cost Analysis: Calculate total migration cost including setup, training, and downtime

Technical Migration Process (2-4 weeks)

Step 3: Alternative Platform Setup

• ⭐ Oliv AI: Deploy within 1-2 days with automated integrations
• ❌ Traditional Platforms: Allow 4-12 weeks for professional services setup
• ✅ Parallel Operation: Run both platforms simultaneously during transition period

Step 4: Data Migration Execution

• Historical Data Transfer: Export and import existing call recordings and transcripts
• CRM Field Mapping: Migrate custom fields and deal stage configurations
• User Account Creation: Establish user profiles and permission structures
• Integration Testing: Verify all connected tools function properly

User Transition Management (2-3 weeks)

Step 5: Team Training and Adoption

• Change Communication: Announce switch timeline and benefits to all users
• Training Sessions: Conduct platform-specific training (if required)
• Workflow Documentation: Update internal processes and SOPs
• Support Resources: Establish help desk and escalation procedures

Step 6: Go-Live and Optimization

• Phased Rollout: Deploy by team or department rather than company-wide
• Performance Monitoring: Track adoption rates and feature utilization
• Feedback Collection: Gather user input for process improvements
• Optimization: Fine-tune settings and workflows based on initial usage

Common Migration Challenges and Solutions

❌ Data Export Limitations:

"Gong's support team has stated they ensure data is available in a readily usable format... However, their current solution requires downloading calls individually, which is impractical and inefficient for large volumes of data."
— Neel P., Sales Operations Manager G2 Verified Review

✅ Solution: Begin data extraction 6+ months before contract expiration using API access.

❌ Contract Timing Issues:
Challenge: Overlapping contracts create double costs during transition
✅ Solution: Negotiate migration clauses or time switches with renewal cycles

❌ User Resistance:
Challenge: Teams comfortable with existing workflows resist change
✅ Solution: Demonstrate immediate benefits and provide comprehensive support

Post-Migration Optimization (4-6 weeks)

Step 7: Performance Analysis

• Usage Metrics: Compare pre/post migration productivity indicators
• Cost Savings: Document actual savings versus projected benefits
• Feature Adoption: Identify underutilized capabilities requiring additional training
• ROI Measurement: Calculate time-to-value and efficiency improvements

Organizations can reference Gong vs Oliv comparisons to understand migration benefits and timeline expectations.

How Oliv AI Simplifies Migration: Unlike traditional platforms requiring extensive migration planning and professional services, Oliv AI's automated setup and instant integration capabilities reduce migration complexity while its transparent pricing eliminates unexpected costs during transition periods.